At TenantPASS, powered by SoFi, we take your privacy seriously. This policy describes how we collect, use, and share your personal information when you use our rental ecosystem.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, link your bank account via Plaid, or communicate with support. This includes your name, email, financial history, and rental documents.
2. How We Use Your Data
We use your data to generate your TenantScore™, process rent payments, and offer personalized financial products through SoFi. We never sell your personal data to third-party advertisers.
3. Data Sharing with SoFi
As a SoFi-powered platform, your financial data may be shared within the SoFi ecosystem to provide you with integrated banking, investment, and reward services. All sharing is protected by bank-level encryption.
4. Security Standards
We utilize AES-256 encryption and are SOC2 Type II certified. Your data is stored in secure servers managed by AWS with 24/7 monitoring.